Installation Problems

macOS

"Discourse Analysis" cannot be opened because the developer cannot be verified.

Open the app from the Applications folder by right-clicking and selecting Open. If the same error message appears, repeat this step one more time. When the prompt finally asks if you still want to open the app, click Open.

"Discourse Analysis" is damaged and can't be opened. You should move it to the Trash.

Click Cancel when you see this message, then do the following:
Open Spotlight with Command + Space
Search for terminal then press return to open a terminal window
Paste the following code, then press return

cd /Applications && xattr -c Discourse\ Analysis.app && open -a Discourse\ Analysis.app

Windows

The app you're trying to install isn't a Microsoft-verified app

Go to Settings Apps Choose where to get apps and choose an option other than "The Microsoft Store only"

The publisher could not be verified. Are you sure you want to run this software?

Click Run

Do you want to allow this app from an unknown publisher to make changes to your PC?

Click Yes

If the above solutions don't work

Check your security settings: Go to Settings Update & Security Windows Security App & Browser Control Check apps and files and choose Warn

How to Reset the App

To simply reset the app, please use the Reset Data option in the Help menu dropdown.

How to Uninstall on macOS

macOS

Delete the Discourse Analysis app from your Applications folder, then empty your Trash.
Optionally, if you would also like to delete your data folder, follow one of these two options:

Option 1

Open Finder and type Command + Shift + G
Paste the following path, then press return

~/Library/Application Support

Find the Discourse Analysis folder and delete it

Option 2

Open Spotlight with Command + Space
Search for terminal then press enter to open a terminal window
Paste the following code, then press return

rm -rf ~/Library/Application\ Support/Discourse\ Analysis

Windows

Go to Settings Apps Apps & features, select Discourse Analysis, then click Uninstall.
Optionally, if you would also like to delete your data folder, follow one of these two options:

Option 1

Open File Explorer
In the address bar, paste the following then press enter

%HOMEPATH%\AppData\Roaming

Find the Discourse Analysis folder and delete it

Option 2

From your desktop, type Windows + r
Run will open. Type cmd then press enter
Command Prompt will open. Paste the following and then press enter

rd /s "%HOMEPATH%\AppData\Roaming\Discourse Analysis"

When prompted with "Are you sure (Y/N)?" type y and then press enter